BARBERS ARE THE BEST IN THEIR POSTCODE AREAS!

The Best in Postcode awards were announced by Phil Spencer on Friday 26^th April and all our branches won awards across the sales & lettings teams.  This is a fantastic achievement of which we are incredibly proud and cannot thank all our customers enough for leaving genuine reviews.

We have also been recognised for delivering outstanding customer service to our clients by making the shortlist for The ESTAS - the biggest award scheme in the UK residential property industry. Barbers has achieved the ESTAS ‘Standard of Excellence’ based on the service ratings they achieved via customer reviews submitted to the ESTAS review platform, which is exclusively for real estate professionals, the reviews have been completed at the end of the moving experience. ESTAS monitors and verifies service ratings over a 12-month period, giving a highly accurate overview of the standard of service that’s been delivered to customers. The ESTAS ‘Standard of Excellence’ provides a kitemark demonstrating the consistent service performance of every firm that has been shortlisted in 2024.

 Phil Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a firm is delivering to clients. To be shortlisted is a great achievement and something Barbers should be extremely proud of. It’s a direct reflection of the amazing efforts of staff to deliver exceptional service.”

Simon Brown, founder of ESTAS says “At ESTAS we’re creating a community of property professionals who all share a passion for delivering great service to their clients and a belief that excellent service should be the norm not the exception.”

 “We are very proud to be shortlisted. We take our levels of customer service very seriously because we know clients have a choice.  Hopefully we can go one step further and win at The ESTAS Awards in October.